FAQs

Frequently Asked Questions:

Q: What is Zymli?
A: Zymli is an online store offering high-quality intimate apparel that is comfortable and stylish. 

Q: What types of products does Zymli offer?
A: We offer a wide range of intimate apparel products, including bras, panties, and more.

Q: How long does it take to receive my order?
A: We will dispatch your order within 1-2 business days after receiving your order. Shipping times vary, but we ship worldwide with average shipping times to the United States being 6-12 business days for standard delivery. Express delivery is available upon request, please contact us for more details.

Q: Do you offer international shipping?
A: Yes! We ship worldwide.

Q: Can I track my order?
A: Yes! You can track your order by clicking the tracking link in your shipping confirmation email.

Q: How can I return or exchange my product?
A: If you're not satisfied with your order, please contact us & return the product within 30-days of receiving and we'll return your money within 10 business days. Our product guarantee covers any manufacturing defects or damage during shipping.

Q: What payment methods does Zymli accept?
A: We accept a variety of payment methods, including major credit cards and PayPal.

Q: What is your policy on privacy and security?
A: We take the privacy and security of our customers seriously. All personal and payment information is securely transmitted and stored. Please refer to our Privacy Policy for more information.